Siebel EAI - Basic Steps

Siebel integration involves following four basic steps:

1.     Access Data

1. For inbound integration, Siebel will receive and save data
2. For outbound integration, Siebel will retrieve and send data

2.     Convert Data

1. Siebel stores data in tables.
2. But to transport data, it is converted into more convenient format.
3. Popular industry standard is XML format

3.     Sending Data

1. Prepared data is sent over some specific channel – it can be HTTP protocol or any other industry standard transport

4.     Transforming Data

1. Siebel uses tables as its data structure
2. External application may use any other data structures to store their data
3. On exchange of information between two systems having different data structure, it is required to transform the data and then save it.

Following are the four possible data exchange scenarios:




Additional processing may include following two cases:

1. Transforming the data at Siebel end due to difference in data structure of exchanged information
2. Routing incoming XML to desired process based on its content.

Method Name – Represents the methods available in various Siebel EAI business services. Please refer the snapshot below for an example of methods exposed by EAI File Transport business service.


Start -> EAI Siebel Adaptor -> Data Map -> Custom BS to change type to a prop set -> Proxy BS -> Custom BS to change type of Prop set-> Data Map -> EAI Siebel Adaptor -> End